Retail Store Supervisor Northallerton, Northallerton, United Kingdom

● Sets an example and encourages staff to meet and exceed the company's goals and objective

● Exceed your targets and bring fresh ideas to the business

● Ensure the store is opened/closed in line with the policy

● Monitors staff on the tills

● Assists store management to achieve store goals and targets

● Trains and supports staff, setting goals where appropriate

● Maintains a positive team environment to ensure success

● Responds to customer issues in a professional manner

● Maintains the supervisor email account by actioning all emails on a daily basis

● Ensure daily processes listed below are being adhered to:-

Merchandising

Relabelling

Stock Checks

E-com

Testing

Ensure complies with the store standards:-

● Daily/weekly/monthly paperwork

● Stock control - proficient in RMA/blocked phone processes

● Loss Prevention - Investigate stock issues

● Assists in housekeeping standards

Competencies:

● Strong communication skills

● Reliable

● Constructive problem solving abilities

● Integrity and strong work ethic

● Ability to work in a team environment

● Customer service, sales and people oriented

● Proactive

● Organisational skills

Knowledge, Skills & Qualification

● Able to prioritise

● Flexible and adaptable to the needs of the organisation

● Problem-solving and decision-making aptitude

● Able to handle multiple priorities at one time

Salary: £21,316 per year (32 Hour Contract)

Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company events
• Employee discount